Our Terms

These terms outline the agreement between Ever by X and the user ("You"). Please read before using this website. By accessing this site, you agree to these terms. This site is owned and operated by Ever by X.

PLACING AN ORDER AND PAYMENT By placing an online order, you’re offering to purchase a product at the listed price. Payment is required at checkout and can be made via Visa, MasterCard, Amex, Afterpay or PayPal. You confirm you’re authorised to use the selected payment method. All orders are subject to confirmation by Ever by X. You’ll receive an email confirming receipt. We may reject any order and refund payment before dispatch. Orders must be paid in full at checkout. Transactions are processed in AUD. NZ customers will be charged in AUD with automatic conversion. Banks may apply a currency fee. Prices may change without notice. If increased pricing is requested, you may cancel within 7 business days of being notified.

INTERNATIONAL TAXES & REFUNDS Ever by X dresses are Australian Made and are Tax-Free in most countries. USA: Purchase in batches of 3 dresses (incl. shipping) & under USD $800 to remain Tariff-Free. UK: VAT is prepaid to HMRC; in case of returns, we refund the dress value — VAT refunds must be requested directly. Canada, Japan, UAE: Local taxes apply. EU: taxies may be high. Please check your country’s import rules.

RETURN POLICY Full-price items may be returned under our Returns Policy. Perfectly Imperfect styles are final sale — no returns or exchanges.

FAULTY POLICY If you receive a faulty item, contact us immediately with photos. If confirmed faulty, we’ll refund or replace it. If no fault is found or it's outside warranty, it will be returned to you. Faults due to fair wear and tear, misuse or failure to follow care instructions are not covered. See our Returns Policy for more.

PROMOTIONAL CODES Promo codes must be applied at checkout. Forgot to enter a code? Contact us straight after placing your order — approval for a refund is at our discretion. One code per order. Unless stated, codes may only be used once per customer.

WIN BACK YOUR DRESS Promotion runs from 1–31 May 2025. To enter, simply place an order by 11:59pm AEST each Sunday — every dress purchased = one entry into that week's draw. Bundle purchases count as multiple entries (e.g. buy 3 dresses = 3 chances to win). One winner is drawn at random each Sunday, and announced/refunded in full the following Monday to the original payment method. Refund covers the order value paid at time of purchase (including any applied discounts). Open worldwide to customers aged 18+, excluding Ever by X staff. Orders must be paid in full and not cancelled or returned. Ever by X reserves the right to modify or cancel the promotion at any time. All decisions are final.

WEBSITE SECURITY everbyx.com uses SSL encryption for secure transactions. We do not store full credit card details — only the last four digits and expiry for verification. For unauthorised card use, please contact your card provider.

LIMITATION OF LIABILITY We strive to ensure site accuracy and secure transactions. However, we’re not liable for any loss from third-party unauthorised access unless caused by our negligence. To the extent permitted by law, any liability is limited to product replacement, repair, or reimbursement.

INTELLECTUAL PROPERTY All Ever by X designs and imagery are protected. Use without written permission is prohibited.

WEBSITE AVAILABILITY The website may occasionally experience downtime. Ever by X is not liable for interruptions but will aim to minimise them.

PRIVACY POLICY See our full Privacy Policy.

YOUR USE OF THE WEBSITE You agree to use this website lawfully and not to compromise its security or access unauthorised areas. We use cookies to personalise your experience. By using this site, you accept these terms. Terms may be updated at any time and changes will be published here.

TERMINATION We may cancel any order before dispatch and refund your payment. We may also terminate your access to this site immediately if you breach these terms.

FULL AGREEMENT These Terms and our other site policies form the full agreement between Ever by X and You.

SEVERABILITY If any term is deemed invalid or unenforceable, the remainder of the Terms will remain in effect.

GOVERNING LAW These Terms are governed by the laws of New South Wales. Both parties submit to the jurisdiction of NSW courts.

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