FAQ
WHERE ARE YOU MADE? Sydney, Australia & we ship orders worldwide same day, arriving fast.Â
RECEIVING BEFORE CHRISTMAS & CHRISTMAS TRADE: Aus: Order by 18 Dec for Free Standard delivery (3–5 days), or upgrade to Express (1-2 days), by 22 Dec. Worldwide: Order by 14 Dec for delivery in 4–7 days. Our Distribution Centre will close from 24-28 Dec, with orders held for despatch on Mon 29 Dec.
DUTY? US & UK: Delivery is direct within 4-7 days, with Duties included & no more to pay. WW: We're Australian Made & Tax Free for Most. For CA, JP, UAE & EU taxes vary & are payable by the receiver on delivery.
DELIVERY? AUS: Free Standard Delivery or Order 'Express Post' for nxt day delivery. US & UK: Priority 'Duty Pre-Paid' Delivery direct, within 4-7 Days. WW: Receive Express within 4-12 days.Â
PAY NOW OR LATER? Select AfterPay, PayPal & Credit at checkout.
EXCHANGE & RETURNS Our 100-Day Confidence Guarantee covers approved unworn full-price pieces for refund, exchange or credit note. Sale styles are eligible for exchange or credit note only – we don’t offer change-of-mind refunds on sale items. This policy operates in addition to your rights under Australian Consumer Law. Our Style Concierge here to help e: hello@everbyx.com
SIZING? Our garments are One-Size, fitting XXS-XXL. Choose dress length, based on your preferred hemline. View our Fit Guide.
Â
ARE DRESSES EASY TO STYLE 9 WAYS? Yes. Every purchase unlocks your private Style Masterclass – an online hub of simple 9-way tutorials you can watch on any device, anywhere. We also gift every wearer ongoing, personalised Style Support, so never hesitate to reach out. We love helping with fit, events, travel wardrobes and wardrobe streamlining.
e: hello@everbyx.com
ORIGINAL DRESS vs. SHIRT DRESS? Original Dress opens neck to waist. Shirt Dress opens neck to hem. Both dresses fit XXS-XXL.
TRAVEL FRIENDLY? Compact & under 500g, your dress arrives in our mini travel tote & is hand & machine washable, fast-drying, non-iron with two functional pockets.
SHOP & SAVE? As a small maker, we offer bundled savings at checkout when possible — buy 2 or more dresses & savings increase. Discounts are automatically applied.
FIRST SHOPPER PROMOTION? First Shopper promo is paused during periods of other promotions. Reachout to us for assistance e: hello@everbyx.
IN-STORE TRY-ON? We want you to experience our dresses at home, with favourite accessories, with Masterclass (on any device) to guide you. Our Stylist is also on hand to help at every step e:Â hello@everbyx.com
WHOLESALE? We're exclusively available at www.everbyx.com. Wholesale enquiries can be submitted: e: hello@everbyx.com
BUSINESS ORDERS? Our designs are worn worldwide as uniforms in boutique hotels, hatted restaurants & design practices. Brief us today e: hello@everbyx.com
EVERAIRE™ TEXTILE? Our signature textile is butter-soft with a fluid drape, rich colour and subtle sheen — chic by day, elegant for events. Developed by us with Japan’s leading mill Everaire™ is machine washable, quick-drying, non-iron and packs small. But above all our textile is crafted so you feel enveloped in extraordinary with every wear.