Frequently Asked Questions

Frequently Asked Questions

Where is ever by X made? We design & make in Sydney, Australia & ship same day, arriving worldwide fast.

US & UK Tax: In purchasing our Australian-Made garments, you pay the lowest import tariff worldwide & this is included within your Shipping Fee at checkout. We despatch your order same day, so it arrives fast & direct, with no more to pay.

Rest of World (CA, JP, EU, UAE) Tax: Import taxes vary & are payable on delivery. As a guide: Canada 5–15% GST/HST, Japan 10%, EU local VAT 17–27%+, UAE 5% VAT.

Delivery: We despatch orders from Sydney same day. US & UK Orders are delivered by Express Courier. Other markets can choose Standard, Express or Courier delivery. Deliveries arrive in AU within 1-5 days & WW within 5-14 days. 

Need it FASTER? AU: For nxt day delivery order 'Express' at checkout. WW: Choose 'Courier' & receive within 5-7 days.

Pay now or later: Select Credit Card, PayPal & AfterPay at checkout.

Sizing? Our signature One-Size adapts to you, fitting XXS-XXL. Choose length based on your preferred hemline. View Fit Guide.

Original Dress vs. Shirt Dress, what's the difference?  Our Original Dress opens neck to waist & Shirt Dress opens neck to hem. Both dresses fit XXS-XXL.

Style support? Wearers gain exclusive access to Style Masterclass, our hub of tutorials, plus ongoing Style Support who'll guide you in styling your garment & preparations for travel and special events. We'll prioritise your access to pre-releases & our archives.  We're always here to help! e: hello@everbyx.com

Shop & SAVE: As a small maker, we offer bundled savings when possible — buy 2+ dresses & save. Discounts are automatic at checkout. Subscribe & access INSIDER Only promotions & 48hr previews of every new release.

First Shopper Promotion: First Shopper promo is paused during periods of other promotions. Reachout to us for assistance e: hello@everbyx.com

Free Shipping Promotion: Occasionally we offer Free Shipping capped at A$32 value. Available to all markets except the UK. Subscribe & access INSIDER Only savings. 

Travel friendly? Compact & under 500g, your dress arrives in our mini travel tote & is  hand & machine washable, fast-drying, non-iron with finished two functional pockets.

In-store try-on? We want you to experience our garments in your personal space, with favourite accessories. Style Masterclass will guide you — and our Lead Stylist can personally coach you. Please reachout with questions e: hello@everbyx.com

Wholesale? Currently we're exclusively available on www.everbyx.com. Wholesale enquiries can be submitted to e: hello@everbyx.com

Uniforms & business orders? Yes! Worldwide we're worn as a staff uniform in boutique hotels, hatted restaurants & design practices. We'd love to take your brief & work to your budget & timeframe! Please reach out e: hello@everbyx.com

Discover Vegan Silk! Just like silk, but free from animal-based fibres. Drapes beautifully without cling or bulk, gentle on skin, machine washable, fast-drying, non-iron, and packs small. A wonder textile transitioning from chic daywear to elegent evening wear.

Perfectly Imperfect Dresses: Our annual tiny release of dresses with a textile or dressmaking flaws. These are final sale with no returns or exchanges. Dresses sellout within hours so Subscribe to gain preview access. Check our Fit Guide & choose wisely. Not valid with Shop & SAVE.