Frequently Asked Questions

FAQ

WHERE ARE YOU MADE? Sydney, Australia & we ship orders worldwide same day, arriving fast.Β 

DUTY?Β US & UK: You receive direct delivery within 4-7 days, as your order includes Duties, that we pre-pay to Customs. WW: We're Australian Made & Tax Free for Most. For CA, JP, UAE & EU taxes vary & are payable by the receiver on delivery.

DELIVERY? AU: Free Australia Post Delivery or order Express & receive next day. US & UK: DHL manage your priority direct delivery within 4-7 Days, No More to Pay. WW: Choose Express or Courier to receive within 4-12 days.Β 

PAY NOW OR LATER? Select AfterPay, PayPal & Credit at checkout.

EXCHANGE & REFUND? Every order is covered by our 100-Day Confidence Guarantee providing 100 days to enjoy, exchange or refund unworn items. Our Style Masterclass and Style Concierge are always here to help e: hello@everbyx.com

SIZING? Our signature adaptable sizing is One-Size, fitting XXS-XXL. Choose your dress based on preferred hem length. View our Fit Guide.

IS IT EASY TO STYLE?Β Yes! Your order includes Style Masterclass access - our hub of simple tutorials. Plus you've ongoing personal Style Support, to help with Fit Advice, Special Events & Travel.Β Reach-outΒ anytime e:Β hello@everbyx.com

ORIGINAL DRESS vs. SHIRT DRESS?Β Original Dress opens neck to waist. Shirt Dress opens neck to hem. Both dresses fit XXS-XXL.

TRAVEL FRIENDLY?Β Compact & under 500g, your dress arrives in our mini travel tote & is hand & machine washable, fast-drying, non-iron with two functional pockets.

SHOP & SAVE?Β As a small maker, we offer bundled savings at checkout when possible β€” buy 2 or more dresses & savings increase. Discounts are automatically applied.

FIRST SHOPPER PROMOTION?Β First Shopper promo is paused during periods of other promotions.Β ReachoutΒ to us for assistanceΒ e:Β hello@everbyx.com

IN-STORE TRY-ON? We want you to experience our dresses at home, with favourite accessories, with Masterclass (on any device) to guide you. Our Stylist is also on hand to help at every step e:Β hello@everbyx.com

WHOLESALE? We're exclusively available atΒ www.everbyx.com.Β Wholesale enquiries can be submitted: e:Β hello@everbyx.com

BUSINESS ORDERS? Our designs are worn worldwide as uniforms in boutique hotels, hatted restaurants & design practices. Brief us today e: hello@everbyx.com

EVERAIREβ„’ TEXTILE? Our signature textile is butter-soft with a fluid drape, rich colour and subtle sheen β€” chic by day, elegant for events. Developed by us with Japan’s leading mill Everaireβ„’ is machine washable, quick-drying, non-iron and packs small. But above all our textile is crafted so you feel enveloped in extraordinary with every wear.