Questions & Answers
Bite-size answers to your FAQ. Style Concierge can also help e) hello@everbyx.com
TAX FREE for most: We're Australian Made & arrive FAST & Tax Free in most cases. US: Orders stay under tax threshold if purchasing in batches of 3. UK: We pre-pay your VAT so dress can be delivered direct (For refunds dress & VAT is processed separately). CA, JPN & UAE: Local taxes apply. EU: Duty & Tax varies by country & fee's can be high.
Delivery: We despatch orders same day from Sydney & you choose preferred delivery method with Standard, Express & Courier options. Australian orders arrive within 1-5 days & Worldwide arrive within 5-14 days.
Need it FASTER? AU: Order by midday & receive Next Day via Express Post or Courier. WW: Choose Courier & receive within 5-7 days.
Pay now or later: Choose AfterPay, PayPal & all Credit Cards.
What's the difference between dresses? We make two dress designs - both fit XS-XXL & are available in 3 lengths - Petite, Midi & Grande. The Original Dress has a neck-to-waist opening. The Shirt Dress has a neck-to hem opening, for duster-jacket wear.
Sizing? Our soft oversized drape tapers to you, without cling & bulk to be cinched in or worn flowy. Our garments are made in One-Size fitting XS-XXL. Choose your length based on preferred hemline. View our Fit Guide.
Style help? On purchase you receive our Style Masterclass — simple tutorials for effortless styling anytime, anywhere in the moment. Our Stylist is also available to coach you — reach out at hello@everbyx.com.
Travel friendly? Yes! Dress is compact, lightweight (20x25x8cm, 500g), arriving in our mini travel tote. Achieving different dress styles is simple & Style Masterclass is available 24/7 from any device. With travel in mind we made dress washable, fast-drying & non-iron, with deep pockets.
Perfectly Imperfect Dresses: Once a year we open up a small dress discounted collection with minor flaws. These are final sale with no returns & exchanges. Subscribe & gain 48hr preview access. Check our Fit Guide & choose dress wisely to enjoy the savings.
Shop & SAVE: As a small maker we open this up as frequently as we can. Buy 2+ dresses & SAVE. Stock is limited. Subscribe to gain 48hr preview access.
Free Shipping: Occasionally we offer Free Shipping, with any overages covered by you. Subscribe & gain preview access to every promotion.
In-store try-on? We want you to try-on dress in the comfort of your space, with a cup of tea & favourite accessories. And trust us, Style Masterclass will guide you. We also offer our Lead Stylist to coach you, please reach-out e: hello@everbyx.com.
Wholesale? No but thank-you. We sell our dresses exclusively at www.everbyx.com
Uniforms, business & bulk ofers? Yes! Just brief us & we'll tailor a quote to meet your budget & deadline. Our dresses are worn as staff uniforms in top boutique hotels; hatted restaurants & by interior design teams. Email Style Concierge e: hello@everbyx.com
What's Vegan Silk? Just like silk but woven with sugar-based proteins, not animal-based. Draping beautifully, without cling & bulk, it's kind to skin & sensitivities, machine washable, fast-drying, non-iron, weights under 500g and packs small — yes, a wonder textile that's perfect for travel.
Who makes @everbyx? Every dress is made & finished by hand in Sydney, Australia, within minutes of our studio, by the old fashioned dressmakers behind Australia's top tier fashion brands.