FAQ
WHERE ARE YOU MADE? Sydney, Australia & we ship orders worldwide same day, arriving fast.
DUTY? US & UK: You receive direct delivery within 4-7 days, as your order includes Duties, that we pre-pay to Customs. WW: We're Australian Made & Tax Free for Most. For CA, JP, UAE & EU taxes vary & are payable by the receiver on delivery.
DELIVERY? AU: Free Australia Post Delivery or order Express & receive next day. US & UK: DHL manage your priority direct delivery within 4-7 Days, No More to Pay. WW: Choose Express or Courier to receive within 4-12 days.
PAY NOW OR LATER? Select AfterPay, PayPal & Credit at checkout.
EXCHANGE & REFUND? Every order is covered by our 100-Day Confidence Guarantee providing 100 days to enjoy, exchange or refund unworn items. We strictly do not accept the return of worn &/or damaged garments. All garments are thoroughly QC'd on return. Our Style Concierge is always here to help e: hello@everbyx.com
SIZING? Our signature adaptable sizing is One-Size, fitting XXS-XXL. Choose your dress based on preferred hem length. View our Fit Guide.
IS IT EASY TO STYLE? Yes! Your order includes Style Masterclass access - our hub of simple tutorials. Plus you've ongoing personal Style Support, to help with Fit Advice, Special Events & Travel. Reach-out anytime e: hello@everbyx.com
ORIGINAL DRESS vs. SHIRT DRESS? Original Dress opens neck to waist. Shirt Dress opens neck to hem. Both dresses fit XXS-XXL.
TRAVEL FRIENDLY? Compact & under 500g, your dress arrives in our mini travel tote & is hand & machine washable, fast-drying, non-iron with two functional pockets.
SHOP & SAVE? As a small maker, we offer bundled savings at checkout when possible — buy 2 or more dresses & savings increase. Discounts are automatically applied.
FIRST SHOPPER PROMOTION? First Shopper promo is paused during periods of other promotions. Reachout to us for assistance e: hello@everbyx.
IN-STORE TRY-ON? We want you to experience our dresses at home, with favourite accessories, with Masterclass (on any device) to guide you. Our Stylist is also on hand to help at every step e: hello@everbyx.com
WHOLESALE? We're exclusively available at www.everbyx.com. Wholesale enquiries can be submitted: e: hello@everbyx.com
BUSINESS ORDERS? Our designs are worn worldwide as uniforms in boutique hotels, hatted restaurants & design practices. Brief us today e: hello@everbyx.com
EVERAIRE™ TEXTILE? Our signature textile is butter-soft with a fluid drape, rich colour and subtle sheen — chic by day, elegant for events. Developed by us with Japan’s leading mill Everaire™ is machine washable, quick-drying, non-iron and packs small. But above all our textile is crafted so you feel enveloped in extraordinary with every wear.