Customer Help

How can we help?

Fast Answers To Keep You Shopping. Start Here For Fit, Dress Length, Delivery, Returns, International Tax & Styling Support.

FIT & SIZE

Fits Now. Adapts Later.

Our garments feature our signature one-size fit, designed to adapt from XS to XXL as your silhouette shifts. Each garment page includes a drop down with fit notes.

DRESS LENGTH

Find Your Best Length

Multiwear Dresses come in three lengths: Petite, Midi & Grande. Choose dress by your height, or where you like your hem to fall eg: if you're petite height & love a maxi, choose Midi.

DELIVERY, DUTIES & TAXES

Duties, Taxes & No Surprises

We despatch orders same day, Mon-Fri (order by midday, Syd EST). AU: Free Express Delivery, receive next business day. US & UK: FedEx Priority Delivery, receive 3–5 days, tax prepaid. CA, JP, UAE & EU: Priority Mail, receive 5-8 days. Tax varies & is paid by the receiver on delivery. ROW: Priority Mail. We're tax-free for most.

RETURNS & EXCHANGES

Buy With Confidence

Your order is covered by our 100-Day Confidence Guarantee. Full-price garments: Refund, exchange or credit. Sale & promotional purchases: Exchange or credit only.

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STYLE MASTERCLASS

Style Support 24/7

Access Style Masterclass 24/7 from any device for tying, styling & outfit solutions on the go. Learn tie methods, sash techniques & hidden eyelet details to restyle your Multiwear Shirt Dress & Arc Blouse.

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GARMENT CARE

Easy Care, Made To Last

Our quality textiles mean with care, your garments will last. Our signature textile everaire™ is developed to be minimum care - cold machine wash in a wash bag, line dry & wrinkles drop out. Don't tumble dry. Iron or steam if preferred. Our Euro Flax Linen garments are best dry cleaned to retain lustre. If needed, cold machine wash in a wash bag, line dry in shade. Cool iron or steam.

STYLE CONCIERGE

Still Need Help? We're Here

Our garments are made to last, so our support is ongoing for new & repeat wearers alike. Reach out for fit, styling, wardrobe streamlining & travel planning advice at hello@everbyx.com. Monday – Friday, 9:30am to 4pm Sydney EST, Australia.

CONTACT STYLE CONCIERGE

Ask Style Concierge

Still need help? Send us a message & Style Concierge will reply within business hours.